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Product description:
Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others' self-esteem. How To Speak Up Without Putting Others Down, Leader's Guide offers facilitators a ready-made, effective one-hour program that will teach participants to express themselves clearly, directly, and tactfully. Specifically, participants will learn how to:
Express themselves in a straightforward way--without offendin others
Stand their ground, tactfully even in the face of resistance
Persist with people who fail to follow through on their communications and promises
This package includes 1 participant workbook.
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