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Product description:
Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others. How To Bring Out The Better Side Of Difficult People, Leader's Guide offers facilitators a ready-made, effective one-hour program that teaches how to approach difficult people in productive ways. Specifically, participants will learn how to:
Draw out people rather than closing them down
Overcome their own barriers to understanding others
Look beyond the surface to learn what makes people "tick"
Take a novel approach when a relationship feels stuck
This package includes 1 participant workbook.
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